What counts as AOG urgency for PartsPerk?

Aircraft-on-ground means the airframe is grounded and the line item is the blocker. Mark AOG when the maintenance window can't proceed without the part — PartsPerk bypasses the routine queue and escalates supplier outreach.

Does PartsPerk guarantee an AOG part will ship same-day?

No. PartsPerk does not claim live inventory or guaranteed shipping. The AOG workflow accelerates supplier outreach, document setup, and escalation — outcome depends on supplier response and condition.

Goal · procurement · MRO · operations

Handle an AOG emergency — priority callback, named owner end-to-end

Mark a request as AOG, send the part number / NSN with quantity and aircraft / platform, and PartsPerk's AOG workflow triggers a priority callback during business hours. After-hours requests are logged and routed to the next available slot.

Submit AOG request Open quick AOG path check Browse AOG support page

Workflow path

How PartsPerk turns this goal into a result

Step 1
AOG RFQ workflow
Mark the line AOG so it bypasses the routine queue.
Step 2
Supplier backup recovery
Trigger backup paths if the primary supplier no-bids.
Step 3
Alternate-path review
Escalate to engineering-acceptable alternates if needed.

Common questions

What counts as AOG urgency for PartsPerk?: Aircraft-on-ground means the airframe is grounded and the line item is the blocker. Mark AOG when the maintenance window can't proceed without the part — PartsPerk bypasses the routine queue and escalates supplier outreach.
Does PartsPerk guarantee an AOG part will ship same-day?: No. PartsPerk does not claim live inventory or guaranteed shipping. The AOG workflow accelerates supplier outreach, document setup, and escalation — outcome depends on supplier response and condition.

Why buyers stay

What every PartsPerk RFQ comes with.

Replied to by a named sales executive
Sal Faruqui owns inbound RFQs end-to-end — no generic queue, one contact through fulfillment.
Priority review for AOG lines
Routine RFQs are reviewed promptly; AOG-marked lines bypass the routine queue and are prioritized for callback.
Documents lined up before purchase
FAA Form 8130-3, ATA-106, Certificate of Conformance, and mill-cert requirements are captured before quoting.
Supplier identity disclosed before award
You see who would ship the part before you commit. No anonymous resale, no last-minute supplier swap.

Call Sal Request Quote

Handle an AOG emergency — priority callback, named owner end-to-end

Workflow path

How PartsPerk turns this goal into a result

Step 1
AOG RFQ workflow
Mark the line AOG so it bypasses the routine queue.
Step 2
Supplier backup recovery
Trigger backup paths if the primary supplier no-bids.
Step 3
Alternate-path review
Escalate to engineering-acceptable alternates if needed.

Common questions

What counts as AOG urgency for PartsPerk?: Aircraft-on-ground means the airframe is grounded and the line item is the blocker. Mark AOG when the maintenance window can't proceed without the part — PartsPerk bypasses the routine queue and escalates supplier outreach.
Does PartsPerk guarantee an AOG part will ship same-day?: No. PartsPerk does not claim live inventory or guaranteed shipping. The AOG workflow accelerates supplier outreach, document setup, and escalation — outcome depends on supplier response and condition.

Why buyers stay

What every PartsPerk RFQ comes with.

Replied to by a named sales executive
Sal Faruqui owns inbound RFQs end-to-end — no generic queue, one contact through fulfillment.
Priority review for AOG lines
Routine RFQs are reviewed promptly; AOG-marked lines bypass the routine queue and are prioritized for callback.
Documents lined up before purchase
FAA Form 8130-3, ATA-106, Certificate of Conformance, and mill-cert requirements are captured before quoting.
Supplier identity disclosed before award
You see who would ship the part before you commit. No anonymous resale, no last-minute supplier swap.

Handle an AOG emergency — priority callback, named owner end-to-end

How PartsPerk turns this goal into a result

Common questions

What every PartsPerk RFQ comes with.

Related

Handle an AOG emergency — priority callback, named owner end-to-end

How PartsPerk turns this goal into a result

Common questions

What every PartsPerk RFQ comes with.

Related