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Goal · procurement · MRO
When a supplier fails on bid, trace, or fulfillment, open Supplier Backup Recovery. PartsPerk surfaces alternate paths (alternate part, alternate vendor, AOG escalation) — outcome still depends on supplier response and condition.
Workflow path
Step 1
Supplier backup recoveryIdentify the failure scenario and route to backup paths.
Step 2
Alternate-path reviewEscalate to engineering-acceptable substitutes when needed.
Step 3
AOG RFQ workflowMark AOG when downtime risk justifies bypass.
Why buyers stay
Replied to by a named sales executive
Sal Faruqui owns inbound RFQs end-to-end — no generic queue, one contact through fulfillment.
Priority review for AOG lines
Routine RFQs are reviewed promptly; AOG-marked lines bypass the routine queue and are prioritized for callback.
Documents lined up before purchase
FAA Form 8130-3, ATA-106, Certificate of Conformance, and mill-cert requirements are captured before quoting.
Supplier identity disclosed before award
You see who would ship the part before you commit. No anonymous resale, no last-minute supplier swap.