Supplier standards
Six standards every supplier should meet — identity, capability, document depth, response discipline, claim hygiene, and buyer-data discipline. Plus a four-step response process so AOG and standard lanes both get a clean reply. Standards apply to distributors, repair stations, brokers, and surplus channels alike.
Standards
Legal entity, CAGE code (where applicable), banking, and a real human contact. PartsPerk does not list shell suppliers or anonymous resellers — buyers should be able to reach a named desk.
Categories, FSC families, OEM relationships (independent or distributor), AOG support hours, and overhaul / repair-station scope. Capability is a public claim — suppliers should keep it accurate.
FAA 8130-3, EASA Form 1, CoC, ATA 106, mill cert, dual release, and any operator-specific paperwork the supplier can issue. Document availability is confirmed before the quote moves forward, not after the PO.
First-reply windows on standard, urgent, and AOG lanes. PartsPerk surfaces median first-reply time per supplier so buyers can route around slow desks for time-sensitive lines.
No fake stock, no implied OEM authorization, no automatic interchangeability claims, no copied catalog text. Alternates are surfaced as candidates for buyer engineering review — never auto-substituted.
Buyer email and contact details are not shared with non-replying suppliers. Suppliers do not retain buyer data outside the active RFQ thread without explicit consent.
Response process
Supplier receives the RFQ with part identifier, quantity, condition, needed date, urgency, and the buyer's required document set.
Supplier confirms which documents will arrive with the part — 8130-3, EASA Form 1, CoC, trace pack, etc. Document gaps are flagged before the price is in front of the buyer.
Price, lead time, condition, document set, and any deviation notes per line. Incomplete replies are flagged so the buyer can request the missing fields without rebuilding the RFQ.
AOG lanes get a 24/7 desk and a documented first-reply target. Suppliers that miss AOG response windows lose the AOG lane on subsequent requests.
FAQ
Suppliers provide legal entity, CAGE (where applicable), capability statement, document depth, and contact identity. PartsPerk reviews and lists; buyers verify identity and document set against their operator quality system before purchase.
No. Suppliers may carry independent distributor or repair-station relationships, but PartsPerk does not assert OEM authorization on supplier profiles unless the supplier publishes the underlying contract. References describe parts buyers commonly request, not affiliation.
AOG lane access is conditional on documented first-reply discipline. Suppliers that miss AOG response windows are de-prioritized on subsequent AOG requests and may lose the AOG lane entirely until response discipline is restored.
Buyer email and contact details are not shared with non-replying suppliers. Suppliers may not retain buyer data outside the active RFQ thread without explicit consent. The full data posture is published at /trust.
Suppliers may list capability and document depth without claiming live inventory. PartsPerk does not let suppliers claim 'in stock' on the public surface unless the underlying inventory is verifiable. Buyer-side, every quote returns with condition and lead time before commitment.
No. Copied catalog text and copied OEM marketing language are explicitly out of scope. Each supplier profile and capability description should be original and accurate.
Add capability, FSC families, document depth, and AOG support. PartsPerk routes matching RFQs to your desk — no spam, no copied data, buyer-data discipline.
Canonical URL: https://partsperk.com/supplier-standards · Standards apply to every supplier listed on PartsPerk; buyers should still verify identity and document set per RFQ.