1. Quotes and orders
- Quotes are valid for 30 days unless otherwise stated, subject to prior sale and parts availability.
- Orders are accepted by Seller's written confirmation; pre-confirmation status changes do not create a binding sale.
- Customer is responsible for verifying part fit, condition expectations, and required documentation at quote.
2. Price and payment
- Prices are USD unless otherwise stated and exclude shipping, taxes, duties, and customer-specific testing.
- Payment terms default to Net 30 from invoice date for approved-credit accounts; otherwise prepaid.
- Past-due amounts accrue interest at 1.0% per month (or maximum allowed by law).
3. Delivery, title, and risk of loss
Unless otherwise stated, shipments are FCA Seller's facility (Incoterms 2020). Title and risk of loss pass to Customer upon Seller's tender to the carrier.
4. Limited warranty
Seller warrants that goods conform to the description and any specifications stated on the order acknowledgment, and were obtained from a Trusted Source as defined in the Counterfeit & SUP Policy. The warranty period is 90 days from delivery for new goods and 30 days for used-serviceable goods, unless the OEM warranty is longer or shorter and is passed through.
Disclaimer
EXCEPT AS EXPRESSLY STATED, SELLER DISCLAIMS ALL OTHER WARRANTIES — EXPRESS, IMPLIED, OR STATUTORY — INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
5. Returns and inspection
- Customer must inspect goods within 10 business days of delivery and notify Seller in writing of non-conformance.
- Returns require a Return Material Authorization (RMA) issued by Seller in advance.
- Goods altered, installed, mishandled, or shipped beyond return window may be ineligible for return.
- Counterfeit or SUP findings are accepted for return without restocking fee and trigger our SUP-reporting workflow.
6. Export and end-use
Customer agrees to comply with U.S. export laws, including ITAR (22 CFR §§ 120-130), EAR (15 CFR §§ 730-774), and applicable sanctions. Customer will not transfer goods or technical data to a restricted destination, end use, or end user without authorization. See /export-compliance.
7. Limitation of liability
Seller's aggregate liability for any claim arising out of or related to the order is limited to the amount Customer paid for the affected line item. Neither party is liable for consequential, incidental, indirect, or punitive damages except for breach of confidentiality, IP indemnity, willful misconduct, or counterfeit-part liability.
8. General
- Governing law: the laws of Delaware, United States, without regard to conflict of laws.
- Force majeure events excuse performance to the extent caused by circumstances beyond reasonable control.
- These terms, the order acknowledgment, and any signed master agreement are the entire agreement on the subject.
- Notices to Seller go to legal@partsperk.com.
Question, request, or follow-up?
Reach the PartsPerk team for clarification, escalation, or to start a related conversation.
PartsPerk LLC · Delaware, United States · Doc /legal/customer-terms · v1.0